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在自助式服務入口網頁中提出的特定員工要求需要經理批准。透過設定經理批准,簡化此決策流程。使用結構化批准系統可確保所有個案動作皆遵循您公司的原則,並增強責任。
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| 提供版本:具備 Agentforce IT Service 的 Enterprise、Performance 及 Unlimited Edition。 |
為經理批准建立「識別經理」子流程和「批准個案要求」記錄觸發的批准協調流程。如需詳細的組態和設定步驟,請參閱 管理員批准設定。

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