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Complete las tareas de configuración específicas de la plantilla Centro de empleados de Agentforce, como agregar mosaicos Núcleo de póliza y Núcleo de pruebas.
| Disponible en: Lightning Experience |
| Disponible en: Ediciones Enterprise, Performance y Unlimited con Agentforce IT Service. |
La plantilla Centro de empleados Agentforce admite funciones de Knowledge asistido por IA en el portal. Para configurarlos, siga los pasos de Preguntas y respuestas dinámicas para Knowledge Articles y Configurar Knowledge Article Summaries. Estas funciones requieren una licencia complementaria y permisos específicos. Consulte Configurar conjuntos de permisos y acceso para el Portal de servicios para empleados.
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