Configure the Agentforce Employee Center Portal

Complete the configuration tasks that are specific to the Agentforce Employee Center template, such as adding Policy Hub and Evidence Hub tiles.

Available in: Lightning Experience

Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.

The Agentforce Employee Center template supports AI-assisted knowledge features on the portal. To set them up, follow the steps in Dynamic Q&A for Knowledge Articles and Set Up Knowledge Article Summaries. These features require an add-on license and specific permissions. See Set Up Permission Sets and Access for the Employee Services Portal.

Add Policy Hub and Evidence Hub Tiles to the Employee Portal for IT Compliance
As a site admin, add Policy Hub and Evidence Hub tiles to your Employee Services portal so that employees can acknowledge assigned policies and fulfill evidence requests without needing access to the IT Compliance app.

Ratkaisiko tämä artikkeli ongelmasi?

Anna palautetta, jotta voimme kehittyä!

Tuotealue