Complete las tareas de configuración específicas de la plantilla Centro de agentes, como la configuración de la búsqueda global.
Ediciones necesarias
Disponible en: Lightning Experience
Disponible en: Ediciones Enterprise, Performance y Unlimited con Agentforce IT Service.
Configurar la búsqueda global para el portal del Centro de agentes En sitios del portal Servicios de empleados creados con la plantilla Centro de agentes, configure la barra de búsqueda para incluir los objetos que desea en los resultados de relleno automático de modo que los empleados puedan encontrar rápidamente registros que necesitan.
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