Set Up Release Management for IT Services

Review the steps required to set up Release Management for Agentic IT Service.

• Release Management Permissions for IT Services
  Assign the necessary permission sets or permission set groups to users, based on their roles and responsibilities in your IT service team.
• Configure Release Management for IT Services
  Enable the required settings for Release Management and configure additional features to work seamlessly with it.
• Customize the Release Page Layout and Record Page for IT Service
  Customize the release page layout and configure the record page to capture key details for Release Management. Add required fields, related lists, and the action plan component to track dependencies and align processes with your business needs.