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为 IT 服务设置发布管理
查看为客服人员 IT 服务设置发布管理所需的步骤。
- IT 服务的发布管理权限
根据用户在 IT 服务团队中的角色和职责,为用户分配必要的权限集或权限集组。 - 为 IT 服务配置发布管理
为发布管理启用所需设置,并配置其他功能,以与之无缝协作。 - 为 IT 服务自定义发布页面布局和记录页面
自定义发布页面布局并配置记录页面,以获取发布管理的关键详细信息。添加必填字段、相关列表和行动计划组件,以跟踪依赖性,并使流程与业务需求保持一致。

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查看为客服人员 IT 服务设置发布管理所需的步骤。

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