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适用于 IT 服务的发布管理
计划、安排和部署 IT 更改,以提供稳定的服务。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
计划、安排和部署 IT 更改,以提供稳定的服务。
IT 团队可以跟踪和管理发布,关联相关事件和变更,并直接从发布记录中搜索 Knowledge 文章。发布管理提供了发布生命周期的完整视图,并支持通过预定义的仪表板进行监控。在 IT 服务日历中,团队可以可视化发布事件,识别依赖性,并按类型、状态或优先级筛选发布,以协调计划。
| 适用于:Lightning Experience |
| 适用于:Agentforce IT服务的Enterprise、Performance和Unlimited Edition。 |

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