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          Request SharePoint Site Access

          Request SharePoint Site Access

          Deploy this template to provide employees with a standardized way to request for SharePoint site access.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.

          This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.

          Intake Attributes

          The intake form for this template captures these details from the employee:

          • Site Name: The name of the SharePoint site the employee is requesting access to.
          • Business Justification: The business justification for requesting access to the SharePoint site.

          Automated Fulfillment

          This service process includes a fulfillment flow that automatically processes the service request. You can extend this flow in Flow Builder to include custom logic, such as automated manager approvals or inventory checks.

          Integration

          This template uses a preconfigured integration with Microsoft Entra ID in the fulfillment flow. To use this integration, ensure your Microsoft Entra ID credentials are configured. To learn more about this third-party connector, see Microsoft Entra ID connector.

           
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