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            Adjust AC Temperature

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            3. Agentforce IT Service

            Adjust AC Temperature

            Deploy this template to provide employees with a standardized way to request AC temperature adjustments across locations.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.

            This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.

            Intake Attributes

            The intake form for this template captures these details from the employee:

            • City: The specific city location of the office where the temperature adjustment is requested.
            • Building Name: The name of the building where the user is currently located.
            • Floor Number: The specific floor within the building that requires a temperature change.
            • Desk Number: The user's desk number to pinpoint the exact zone for temperature change.
            • Desired Temperature: The specific target temperature requested by the user for their workspace.

            Manual Fulfillment

            This service process routes the request for manual fulfillment to the IT team. You can build a flow in Flow Builder to include custom logic, such as manager approvals or automated fulfillment.

            Integration

            This template doesn't include any preconfigured integrations for intake or fulfillment. Use Flow Builder to create custom flows with connectors that define how the request is captured and fulfilled.

             
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            Salesforce Help | Article