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            Request Office Move IT Support

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            3. Agentforce IT Service

            Request Office Move IT Support

            Deploy this template to provide employees with a standardized way of requesting for IT support during an office relocation.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.

            This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.

            Intake Attributes

            The intake form for this template captures these details from the employee:

            • Move Date: The scheduled date for the office move.
            • Current Location: The current office location before the move.
            • New Location: The new office location after the move.
            • Items to Move: The details and inventory of the items to be moved.

            Manual Fulfillment

            This service process routes the request for manual fulfillment to the IT team. You can build a flow in Flow Builder to include custom logic, such as manager approvals or automated fulfillment.

            Integration

            This template doesn't include any preconfigured integrations for intake or fulfillment. Use Flow Builder to create custom flows with connectors that define how the request is captured and fulfilled.

             
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            Salesforce Help | Article