Disponible en: Ediciones Enterprise, Performance y Unlimited con Agentforce IT Service.
Esta plantilla crea un registro de solicitud de servicio que captura detalles de usuario esenciales para una realizaciĆ³n precisa y auditable. Revise lo que se incluye con la plantilla.
Atributos de admisiĆ³n
El formulario de admisiĆ³n para esta plantilla captura estos detalles del empleado:
Fecha y hora del evento: La fecha y hora programadas para el evento.
UbicaciĆ³n del evento: La ubicaciĆ³n especĆfica donde se requiere la configuraciĆ³n del proyector o la pantalla.
Este proceso de servicio enruta la solicitud de realizaciĆ³n manual al equipo de TI. Puede crear un flujo en Flow Builder para incluir lĆ³gica personalizada, como aprobaciones de gestores o realizaciĆ³n automatizada.
IntegraciĆ³n
Esta plantilla no incluye ninguna integraciĆ³n preconfigurada para admisiĆ³n o realizaciĆ³n. Utilice Flow Builder para crear flujos personalizados con conectores que definen cĆ³mo se captura y se realiza la solicitud.
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