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            Identity and Access Management Templates

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            Identity and Access Management Templates

            Use these templates to manage the lifecycle of user identities and access security requests. Provide employees with structured intake forms for account recovery and security actions, ensuring consistent data capture and automated fulfillment workflows for your IT and security administration teams.

            Required Editions

            Available in: Lightning Experience
            Available in: Unlimited and Enterprise editions with Agentforce IT Service.
            • Reset Account Password
              Deploy this template to provide employees with a standardized way to make self-service account password reset requests.
            • Unlock User Account
              Deploy this template to provide employees with a secure, self-service channel for instant account unlocking.
             
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