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            Modify Virtual Machine

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            Modify Virtual Machine

            Deploy this template to provide employees with a standardized way to make requests for modifying a virtual machine.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.

            This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.

            Intake Attributes

            The intake form for this template captures these details from the employee:

            • Location: The Azure region where the virtual machine is located.
            • Virtual Machine Name: The name of the virtual machine to be modified.
            • New VM Size: The new size to which the virtual machine should be updated.

            Automated Fulfillment

            This service process includes a fulfillment flow that automatically processes the service request. You can extend this flow in Flow Builder to include custom logic, such as automated manager approvals or inventory checks.

            Integration

            This template uses a preconfigured integration with Microsoft Azure in the fulfillment flow. To use this integration, ensure your Microsoft Azure credentials are configured. To learn more about this third-party connector, see Microsoft Azure Connector.

             
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