Use these templates to manage the lifecycle of cloud infrastructure and technical
services. Provide employees with structured intake forms for virtual resources and system
modifications, ensuring consistent data capture and automated fulfillment workflows for your IT
team.
Required Editions
Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited
Editions with Agentforce IT Service.
Request Database Access Deploy this template to provide employees with a standardized way to request database access.
Request Firewall Rule Change Deploy this template to provide employees with a standardized way to request firewall rule changes.
Modify Virtual Machine Deploy this template to provide employees with a standardized way to make requests for modifying a virtual machine.
Provision a Virtual Machine Deploy this template to provide employees with a standardized way to make requests for provisioning a new virtual machine.
Reinstall Operating System Deploy this template to provide employees with a standardized way to request for device operatin system reinstallation.
Request Static IP Allocation Deploy this template to provide employees with a standardized way to request a static IP address.
Request DNS Record Creation Deploy this template to provide employees with a standardized way to request the creation of a new DNS record.
Request Kubernetes Cluster Provisioning Deploy this template to provide employees with a standardized way to request the provisioning of a Kubernetes cluster.
Request Cloud Storage Bucket Creation Deploy this template to provide employees with a standardized way to request the creation of a cloud storage bucket.
Request Data Backup Synchronization Deploy this template to provide employees with a standardized way to request the synchronization of data backups between source and destination locations.
Request Monitoring Agent Installation Deploy this template to provide employees with a standardized way to request the installation of a monitoring agent on an asset.
Request Azure Virtual Machine Deploy this template to provide employees with a standardized way to request a development virtual machine.
Request Virtual Machine Upgrade Deploy this template to provide employees with a standardized way to request an upgrade to a virtual machine size.
Request Virtual Machine Backup Provisioning Deploy this template to provide employees with a standardized way to request the configuration of a virtual machine (VM) backup.
Request Server Decommissioning Deploy this template to provide employees with a standardized way to request the decommissioning of a virtual machine.
Request Site Deletion Deploy this template to provide employees with a standardized way to request site deletion.
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