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          Request Terraform Token Rotation

          Request Terraform Token Rotation

          Deploy this template to provide employees with a standardized way to request the rotation of an existing token.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, and Unlimited Editions with Agentforce IT Service.

          This template creates a service request record that captures essential user details for accurate and auditable fulfillment. Review what’s included with the template.

          Intake Attributes

          The intake form for this template captures these details from the employee:

          • Token Name: The name or description of the security token selected for rotation.
          • Business Justification: A brief business justification for the rotation request.

          Automated Fulfillment

          This service process includes a fulfillment flow that automatically processes the service request. You can extend this flow in Flow Builder to include custom logic, such as automated manager approvals or inventory checks.

          Note
          Note After manager approval, the flow deletes the existing token and provisions a new replacement token in HashiCorp Terraform.

          Integration

          This template uses a preconfigured integration with HashiCorp Terraform in the fulfillment flow. The integration retrieves the account's unique identifier during intake and deletes the existing token and provisions a replacement token during fulfillment. To use this integration, configure your HashiCorp Terraform credentials. To learn more about this third-party connector, see HashiCorp Terraform Connector.

           
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