Configureer zoekindexen voor Agentforce IT Service om IT-ondersteuningsvertegenwoordigers te helpen efficiënt gegevens te vinden en problemen op te lossen. De zoekindexen worden door Agentforce gebruikt tijdens chatgesprekken en proactieve assistentie om snel nauwkeurige en relevante resultaten op te halen.
| Beschikbaar in: Lightning Experience |
| Beschikbaar in: Enterprise en Unlimited Edition met Agentforce IT Service. |
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