Configurar o aplicativo Service para Slack para serviços de TI
Ajude sua equipe de serviço de TI a resolver problemas sem problemas sem sair das conversas no Slack usando o aplicativo Serviço para Slack. Os agentes podem acessar e atualizar registros, colaborar em um canal de mutirão, gerenciar pedidos e muito mais diretamente de seu espaço de trabalho principal.
Edições obrigatórias
Disponível em: Edições Enterprise e Unlimited
Permissões necessárias ao usuário
Para usar o Slack para Serviço de TI do Agentforce
Conjunto de permissões de Usuário de serviço do Slack
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