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Enable Knowledge Blocks

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Enable Knowledge Blocks

Turn on Knowledge Blocks from the Enhanced Knowledge Settings page in Setup. After you enable it, knowledge managers and authors can access the Knowledge Blocks and Knowledge Block Versions apps from the App Launcher.

Required Editions

Available in Lightning Experience. View supported editions.
User Permissions Needed
To enable Knowledge Blocks:

Knowledge User license

AND

Customize Application
Important
Important After you turn on Knowledge Blocks, you can't turn it off.
  1. From Setup, in the Quick Find box, enter Enhanced Knowledge Settings, and then select Enhanced Knowledge Settings.
  2. Turn on Knowledge Blocks.
    The Enhanced Knowledge Settings page showing the Knowledge Blocks toggle enabled
  3. Save your changes.

Knowledge managers and authors can now access two apps from the App Launcher:

  • Knowledge Blocks app. Create and manage blocks.
  • Knowledge Block Versions app. Create and manage block versions, including versions in different languages.
 
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