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Ajoutez le sous-agent Knowledge Article From Template à un agent employé afin de permettre aux commerciaux de créer des articles Knowledge par conversation via Agentforce.
| Afficher les éditions prises en charge. |
| Disponible avec : Enterprise Edition, Performance Edition, Unlimited Edition et Developer Edition. Les licences complémentaires requises varient selon le type d'agent. |
| Autorisations utilisateur requises | |
|---|---|
| Pour configurer Agentforce : | Gestion des agents d'IA OU Personnaliser l'application |
Désormais, les commerciaux peuvent demander à l'agent employé de créer un article Knowledge.
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