Você está aqui:
Adicione o subagente Artigo do Knowledge do modelo a um agente do funcionário para que os representantes possam criar artigos do Knowledge de modo conversacional por meio do Agentforce.
| Exibir edições com suporte. |
| Disponível em: Edições Enterprise, Performance, Unlimited e Developer. As licenças de complemento necessárias variam de acordo com o tipo de agente. |
| Permissões de usuário necessárias | |
|---|---|
| Para configurar o Agentforce: | Gerenciar agentes de IA OU Personalizar aplicativo |
Agora, os representantes podem pedir ao agente do funcionário para criar um artigo do Knowledge.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.