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Ajoutez le sous-agent Knowledge Article From Template à votre agent employé afin de permettre aux commerciaux de créer des articles Knowledge par conversation via Agentforce. Le sous-agent Knowledge Article From Template inclut l'action Create Knowledge Article From Template.
| Afficher les éditions prises en charge. |
| Disponible avec : Enterprise Edition, Performance Edition, Unlimited Edition et Developer Edition. Les licences complémentaires requises varient selon le type d'agent. |
| Autorisations utilisateur requises | |
|---|---|
| Pour configurer Agentforce : | Gestion des agents d'IA OU Personnaliser l'application |
Avant de configurer le sous-agent pour Knowledge Creation, assurez-vous d'avoir configuré Einstein Knowledge Creation.
Dans Agentforce Studio, ajoutez le sous-agent Knowledge Article From Template à votre agent employé. Consultez Ajout d'un sous-agent à votre agent depuis la Bibliothèque d'actifs.
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