Lägg till underagenten Knowledge från mall till din anställda agent så att representanter kan skapa Knowledge konversationsvis via Agentforce. Underagenten Knowledge Artikel från mall inkluderar åtgärden Skapa Knowledge Artikel från mall.
| Visa versioner som stöds. |
| Tillgängliga i: Enterprise, Performance, Unlimited och Developer Editions. Vilka tilläggslicenser som behövs varierar beroende på agenttyp. |
| Användarbehörigheter som krävs | |
|---|---|
| Konfigurera Agentforce: | Hantera AI-agenter ELLER Anpassa program |
Innan du konfigurerar underagenten för Knowledge Creation, se till att du har konfigurerat Einstein Knowledge Creation.
I Agentforce Studio, lägg till underagenten Knowledge Article From Template till din agent. Se Lägg till en underagent till din agent från tillgångsbiblioteket.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.