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            Prepare for Enterprise Knowledge

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            1. Salesforce Help
            2. Docs
            3. Agentforce Service

            Prepare for Enterprise Knowledge

            Before you set up Enterprise Knowledge, review the requirements and billing considerations.

            Required Editions

            Available in Lightning Experience. View supported editions.

            Make sure you've set up these in your org.

            • Agentic Enterprise Search (AES). To provision AES in your org, contact your Salesforce Account Executive.
            • Lightning Knowledge

            Enterprise Knowledge Billing Considerations

            See Billing Considerations.

            Important
            Important Using Agentic Enterprise Search affects credit consumption for Data 360, Agentforce Conversations, and Flex Credits.
             
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            Salesforce Help | Article