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Richten Sie Data 360 und eine Agentforce Data Library ein und aktivieren Sie dann Knowledge Similarity, damit Ihre Autoren vor der Veröffentlichung nach ähnlichen Artikeln suchen können.
| Verfügbar in Lightning Experience. Unterstützte Editionen anzeigen. |
| Erforderliche Benutzerberechtigungen | |
|---|---|
| Aktivieren der Knowledge-Ähnlichkeit: | Knowledge-Benutzerlizenz UND Anwendung anpassen |
| Erstellen und Verwalten der Agentforce-Datenbibliothek: | Data Cloud Architect UND Systemadministratorberechtigungen |
Bevor Sie Knowledge Similarity einrichten, benötigen Sie Folgendes:
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