Você está aqui:
Configure o Data 360 e uma Biblioteca de dados Agentforce e, em seguida, ative a similaridade do Knowledge para que seus autores possam verificar artigos semelhantes antes de publicar.
| Disponível no Lightning Experience. Exibir edições com suporte. |
| Permissões necessárias ao usuário | |
|---|---|
| Para ativar a similaridade do Knowledge: | Licença de usuário do Knowledge E Personalizar aplicativo |
| Para criar e gerenciar a Biblioteca de dados do Agentforce: | Permissões de Arquiteto do Data Cloud E Administrador do sistema |
Antes de configurar o Knowledge Similarity, você precisa:
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