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Knowledge sammenligner en kladde eller udgivet artikel med din Knowledge og returnerer en rangeret liste over lignende artikler. Brug Knowledge Similarity, før du udgiver nyt indhold for at undgå dubletter, eller når du gennemser eksisterende artikler for at identificere dækningsmangler.
| Tilgængelig i Lightning Experience Vis understøttede versioner. |
| Brugertilladelser påkrævet | |
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| Hvis du vil oprette, redigere eller slette artikler: | Administrer artikler OG Opret, Læs, Rediger eller Slet på artikeltypen |
Hvis du vil finde lignende artikler, skal du sørge for, at din administrator har aktiveret Knowledge og har indbygget den i et Agentforce.
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