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Knowledge Similarity confronta una bozza o un articolo pubblicato con la Knowledge Base e restituisce un elenco classificato di articoli simili. Utilizzare Knowledge Similarity prima di pubblicare nuovo contenuto per evitare duplicati o quando si rivedono articoli esistenti per identificare lacune di copertura.
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| Per creare, modificare o eliminare articoli: | Gestisci articoli E Crea, Lettura, Modifica o Elimina per il tipo di articolo |
Per trovare articoli simili, assicurarsi che l'amministratore abbia attivato Knowledge Similarity e lo abbia basato su una libreria di dati Agentforce.
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