将聊天添加到 Lightning 控制台应用程序,以便客服人员和主管与客户聊天。
| 查看支持版本。 |
| 所需用户权限 | |
|---|---|
| 将聊天添加到 Lightning 控制台应用程序: | 自定义应用程序 |
在将聊天添加到 Lightning 控制台应用程序前,您需要启用聊天并创建基本实施。如果您未设置,则需要为服务创建 Lightning 控制台应用程序。您也需要使用全方位路由设置全方位,以及聊天按钮或嵌入式服务实施。

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