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接受传入聊天请求,以在 Salesforce 控制台应用程序中开始与客户聊天。
接受传入聊天请求,以在 Salesforce 控制台应用程序中开始与客户聊天。
| 查看支持版本。 |
| 所需用户权限 | |
|---|---|
| 在 Salesforce 控制台中与访问者聊天: | 聊天在 Salesforce 控制台应用程序中启用、设置,也包含在应用程序中。 |
接受新聊天或转移请求时,待处理请求将显示在聊天监视器中。您可查看聊天部署或网站的来源、客户名称(如果可用)以及请求等待答复的分钟数。
您可以同时与多个客户聊天。每个聊天会话会以单独的主选项卡打开。

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