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比较为 CCaaS 自带渠道与为消息传递自带渠道的功能
探索 Agentforce Service（以前的 Service Cloud）中自带消息传递渠道和自带 CCaaS 消息传递渠道的功能，并进行比较。
请参阅比较将适用于消息传递的自有渠道与适用于 CCaaS 的自有渠道的功能。
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