Utilisez un modèle de flux qui guide vos agents mobiles à travers la création de pistes et d'opportunités pour des clients potentiels directement depuis l'application, sans contacter le service client.
| Disponible avec : Salesforce Classic (pas disponible dans toutes les organisations) et Lightning Experience |
| Les fonctionnalités principales, le package géré et l'application mobile Field Service sont disponibles dans les éditions Enterprise, Unlimited et Developer. |
| Pour accéder à l'application mobile Field Service, les utilisateurs doivent détenir la licence utilisateur Field Service Mobile. |
| Autorisations utilisateur requises | |
|---|---|
| Pour configurer la création de pistes et d'opportunités : | Personnaliser l'application |
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