Set Up Location Features in the Field Service Mobile App

Take advantage of geolocation-based actions, learn how service resource location is tracked, and set up native GIS for the mobile app.

• Geolocation-Based Actions
  Leverage an automation layer by adding geolocation-based actions to your mobile workers’ daily journey.
• Track Service Resource Geolocation with the Field Service Mobile App
  Use geolocation to manage your mobile workforce. You can exclude certain users from geolocation tracking.
• Native GIS for the Field Service Mobile App
  Equip mobile workers with an integrated geospatial information system (GIS) to help them assess environmental risks such as real-time weather conditions or power outage areas. Native GIS combines this external data with work execution details such as work order line items to provide a unified, interactive map view. To ensure reliability in remote areas, Native GIS intelligently manages offline map syncs, prompting mobile workers to download necessary coverage, or automatically updating data every 24 hours.