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從先前版本移轉至 Agentforce 服務回覆
如果您的組織目前使用「Einstein 回覆建議」,請依照下列步驟移轉具有 Agentforce 資料庫 (ADL) 支援的「服務回覆」。
- 進入「設定」,在「快速尋找」方塊中輸入並選取「Einstein 回覆建議」。
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在設定頁面上找到「移轉至 Agentforce 資料庫」 元件,然後按一下「移轉」。

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移轉完成時,頁面會重新整理,且 Agentforce 資料庫組態元件會取代移轉工具元件。


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