[Schedule work time routing (作業時間ルーティングをスケジュール)] チェックボックスをオンにします。[Schedule a date and time (日時をスケジュール)] オプションを選択し、[Scheduled Date and Time (スケジュール済み日時)] フィールドに作業項目を転送する日時を入力します。
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![[追加の入力値を設定] の [作業項目ルーティングをスケジュール] オプション](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-262-0-0-production-jajp/edd834fb-51b6-48ed-a248-b9067f0b642a/support/images/omnichannel/omni-channel_scheduled_work.png)
