「Command Center for Service V2」是監視連絡中心作業的中心。使用「即時卡」和「進行中工作」元件,以在一處即時瞭解您小組的績效。Omni 資料可在 Lightning 應用程式產生器中使用,讓管理員為上司建立自訂檢視。
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