Vis metrikker i realtid om dit Amazon Connect-kontaktcenter
Hvis du ønsker de seneste metrikker om dit kontaktcenter, skal du åbne Amazon Connects dashboard Metrikker i realtid direkte fra Kommandocenter for Service. Dashboardet viser nøglemetrikker, f.eks. medarbejdere online, håndterede og afbrudte opkald mm.
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Denne artikel gælder for:
Salesforce Voice med Amazon Connect
Salesforce Voice med partnertelefoni fra Amazon Connect
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