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使用較常見的搜尋字詞。
選取較少篩選條件以擴大您的搜尋。
如果 Omni-Channel 路由服務無法使用,且無法將工作路由至支援代表,您可以選擇解決此情況。您可以等待 Salesforce 解決問題或實作暫時解決方案。
| 檢視支援的版本。 |
若要開始並判斷其中一個暫時解決方案是否適合您,請向 Salesforce 客戶支援記錄個案。

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