breadcrumbDescription
Lad supervisorer ændre servicemedarbejdernes køer og færdigheder for at levere hurtigere og bedre service til dine kunder.
| Vis understøttede versioner. |
| Brugertilladelser påkrævet | |
|---|---|
| Hvis du vil opsætte Omni-Channel: | Tilpas applikation |
Når en supervisor ændrer køer eller færdigheder, der er tildelt til supportrepræsentanter, vises kun de køer eller færdigheder, der er angivet i deres supervisorkonfiguration. Hvis der ikke er nogen supervisorkonfiguration for den pågældende supervisor, vises alle køer og færdigheder.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.