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通过全方位统一路由路由语音呼叫
通过使用全方位统一路由，在 Salesforce 中路由入站、出站和转移语音呼叫以及其他渠道类型。统一路由允许 Salesforce 充当与其他渠道一起路由语音呼叫的单一系统。路由在 Salesforce 中进行，而不是在外部电话或联系中心即服务 (CCaaS) 系统中。
| 查看全方位支持的版本 |
| 查看 Salesforce 语音的支持版本 |
另请参阅：
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