您在此处:
为自带消息传递渠道设置 Agentforce 服务代理
当您安装受管软件包来设置自带消息传递渠道时,您的消息传递供应商可能会包含 AI 客服人员的出站流示例。创建自己的 AI 客服人员,并设置入站流,以适应用例,例如,将入站消息路由到客服人员。如果您的受管软件包不包括示例出站流,您仍然可以创建一个并将其与您的 AI 客服人员相关联。
见为自带渠道设置 Agentforce 服务代理。
您在此处:
当您安装受管软件包来设置自带消息传递渠道时,您的消息传递供应商可能会包含 AI 客服人员的出站流示例。创建自己的 AI 客服人员,并设置入站流,以适应用例,例如,将入站消息路由到客服人员。如果您的受管软件包不包括示例出站流,您仍然可以创建一个并将其与您的 AI 客服人员相关联。
见为自带渠道设置 Agentforce 服务代理。

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.