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Regler for autosvar og arbejdsflowmailadvarsler giver lignende funktionalitet. Denne tabel angiver nogle af forskellene mellem arbejdsflowadvarsler og regler for autosvar, så du kan beslutte, hvilke processer du skal bruge.
| Vis understøttede versioner. |
| Procestype | Designet for | Kører når | Sender mail til | Antal afsendte mails |
|---|---|---|---|---|
| Mailadvarsler for arbejdsflow | Meddelelser til de interesserede. | En sag eller et emne oprettes eller redigeres. | Enhver, du vælger. | Sender en mail pr. mailadvarsel. Hver arbejdsflowregel kan have op til:
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| Regler for autosvar | Indledende svar til den kontaktperson, der oprettede en sag, eller den person, der indsendte emnet på internettet. | En sag eller et emne oprettes. | Kontaktperson på en sag eller den person, der indsendte emnet på internettet. | Sender en mail baseret på det første regelpostkriterium, som reglen matcher i en række af regelposter. |
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