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Safety Cloud
Configure Marketing Cloud Engagement for Safety Cloud

Configure Marketing Cloud Engagement for Safety Cloud

You can use Marketing Cloud Engagement to send confirmation and status update emails with Safety Cloud. The Health Verification record status spurs email generation.

Required Editions

Available in: Enterprise and Unlimited Editions

To send confirmation and status update emails, you must configure Engagement with your org.

Configuring Engagement involves these tasks:

  • Creating an installed package within Engagement.
  • Adding the Marketing Cloud Engagement API as a Salesforce Authentication Provider.
  • Adding the callback URL to your Engagement Package and Authenticate.
  • Preparing to send COVID-19 Health Verification notifications to Safety Cloud customers.
  • Configuring Occasion Email Mapping records for the send definitions configured in Engagement.
  • Scheduling the confirmation and verification emails.
 
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Salesforce Help | Article