Activation de l’audit et des commentaires IA générative Einstein
Pour vous assurer que le tableau de bord Adoption de Service AI et Analytics renvoie des métriques d'indicateurs de performance clés ESAT précises, activez les données d'audit et de commentaires dans la configuration Einstein. Sinon, ces métriques pourraient être incomplètes ou manquantes.
Dans Configuration, saisissez Einstein Audit dans la case Recherche rapide, puis sélectionnez Einstein Audit, Analytics et Monitoring Setup.
Dans la page Configuration d'Einstein Audit, Analytics et Monitoring, activez Audit et commentaires.
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