Aktivera Einstein Generativ AI-granskning och -feedback
För att säkerställa att instrumentpanelen Service AI Adoption och Analytics rapporterar korrekta ESAT KPI-mått, aktivera gransknings- och feedbackdata i Einsteins inställningar. Annars kan dessa mått vara ofullständiga eller saknas.
I Inställningar, i rutan Snabbsökning, skriv Einstein Audit och välj sedan Einstein Audit, Analytics och Monitoring Setup.
På inställningssidan för Einstein Granskning, Analytics och Övervakning, slå på Granskning och feedback.
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