Napsauta Service Intelligence -määrityssivulta Asenna Knowledge-kulku Service Intelligenceen -vaiheelle Aloita.
Tämä vaihe on pakollinen Knowledge, ja se on käytettävissä, kun Lightning Knowledge ja Service Intelligence määritetään. Se automatisoi Knowledge auttamalla päälliköitä määrittämään artikkelien tarkastuspäivän nopeasti tämänhetkiseksi päivämääräksi ja julkaisemaan artikkeleita suoraan Knowledge Performance -mittaristoista.
Kun kulun asennus on valmis, jatka Service Intelligence -sovelluksen asentamista.
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