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Forstå fakturering og forbrug for funktioner, der er specifikke for Service Assistant for Meddelelser, når du har Agentforce for Service- eller Agentforce 1-licensen.
| Vis understøttede versioner. |
Her er fakturerings- og forbrugsdetaljerne for funktioner, der er tilgængelige i Serviceassistent for Meddelelser. Alle meddelelsesfunktioner understøtter kun dynamiske planer.
| Funktion | Beskrivelse | Flexkreditforbrug |
|---|---|---|
| Servicesvar | En funktion i Service Assistant, der giver servicemedarbejdere AI-genererede foreslåede svar under aktive meddelelsessessioner. Servicesvar vises som kort i komponenten Serviceassistent sammen med serviceplantrin. | Servicesvar trækker ikke Flex-kreditter eller Data 360-kreditter ned, når svar genereres med meddelelsesskabeloner. Når du fastgør servicesvar med et databibliotek, forespørger Serviceassistenten på Data 360 for at generere hvert svar, det vises i komponenten, og dine Data 360-kreditter trækkes ned. Flex Credits forbruges ikke. |
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