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Vaccination Outcomes Monitoring Capabilities
Help capture data on people’s experiences, health results, and outcomes following their vaccinations. Support detection of larger health concerns in a community.
VACCINE OUTCOME REPORTING
Capture any adverse reactions among patients after they’ve received the vaccine. Provide patients details on when and how to report immunization reactions. Also, capture in-market outcomes and results for a newly available vaccine so that you can contribute to understanding its efficacy. Ideally, you would link any medical COVID-19 incident back to the administration of the vaccine and whether it occurred (pharmaceutical stakeholders).
- Technical Capability
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Consider electronic health record (EHR) immunization reaction and case capturing adverse events data.
Consider integrations with external systems to record pharma-covigilance data.
Use Experience Cloud and a knowledge base to publish content, including where to report adverse reactions. For proactive monitoring of immunization reactions, consider using the digital engagement platform for SMS messaging and Marketing Cloud Engagement journeys.
- Product and Feature Options
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Products Features - Health Cloud
- Experience Cloud
- Marketing Cloud Engagement
- EHR Data Model
- Social Studio or Email Studio
CLINICAL CASE MANAGEMENT
Ability to capture relevant clinical data such as COVID-19 lab results or medical conditions.
- Technical Capability
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Consider electronic health record (EHR) Data Model such as EHR observations.
Consider clinical assessment response or surveys.
- Product and Feature Options
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Products Features - Health Cloud
- Surveys
- EHR Data Model
PUBLISHED GUIDELINES
Ability to view key information related to vaccination guidelines and adverse events.
- Technical Capability
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Consider Salesforce Knowledge.
- Product and Feature Options
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Products Features - Health Cloud
- Service Cloud
- Knowledge
COMPLIANCE REPORTING
Ability to meet regional or local regulatory standards for submitting vaccine compliance data as requested.
- Technical Capability
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Consider standard reports and dashboards, which may include an integration or data export from electronic health record (EHR) Data Model and other objects.
- Product and Feature Options
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Products Features - Health Cloud
- EHR Data Model
