Install Your Telephony Provider’s Managed Package

This article applies to:

• Salesforce Voice with Partner Telephony

Most telephony partners provide a managed package that contains:

• Connector in the form of a Visualforce page
• Visualforce page name
• Package’s namespace that is used to create a contact center

Telephony partners provide their own documentation for their managed package.

After you install the managed package, check that all of the components were installed. Ask your telephony provider for instructions to verify that the components were installed properly.