Service Cloud Voice 설정 페이지에서 Salesforce 조직의 최신 Amazon Connect 기능을 구성할 수 있습니다. Service Cloud Voice 설정 페이지에서 사용할 수 있는 관리 패키지를 설치하여 Amazon Connect를 사용하는 Salesforce 상담 센터(SCC-AC)에 액세스하고 Amazon Connect 기능을 구성합니다.
Amazon Connect를 사용하여 Salesforce 상담 센터용 관리 패키지 설치 Amazon Connect를 사용하는 Salesforce 상담 센터(SCC-AC)를 사용하여 Salesforce 조직에 최신 Amazon Connect 기능을 구성합니다. SCC-AC에 액세스하려면 관리 패키지를 설치합니다. 관리 패키지를 설치하려면 Amazon 상담 센터 버전 16.0 이상이 있어야 합니다.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
