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Salesforce Voice с Amazon Connect (ранее Service Cloud Voice с Amazon Connect) использует возможности телефонии Amazon Connect, чтобы предоставить представителям, администраторам и клиентам безупречное обслуживание. Прежде чем настраивать контактный центр Voice, просмотрите предварительные требования, ограничения и ресурсы планирования.
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